Topics In Demand
Notification
New

No notification found.

Filter
Digital Transformation
Four Ways to Improve the Profitability of your Call Center

Four Ways to Improve the Profitability of your Call Center

Digital Transformation Cloud Computing
October 21, 2021 67 0

Now profitability is not only determined by the revenue that the call centre generates for the organisation but also the overall value that it provides to the organisation. So, at any point of time as a business owner if you ...


Connecting Experiences On Digital

Connecting Experiences On Digital

Digital Transformation
October 21, 2021 1148 0

Today, Digital Experience Management (DXM) is more than an addictive catchword. And, you know how User Experience (UX) is more important than the product or quality to keep customers glued to your brand on the ...


Digital Twin - Twining Real With Virtual For A Connected World

Digital Twin - Twining Real With Virtual For A Connected World

Digital Transformation
October 20, 2021 912 0

Imagine you are the CEO of a manufacturing company. Wouldn't it be great if you could see everything that's happening at your plants in real-time while you're seated at your desk? A decade back, this would have sounded too good to...


Why cloud first and cloud now is the most urgent business strategy?

Why cloud first and cloud now is the most urgent business strategy?

Digital Transformation Cloud Computing
October 20, 2021 1868 1

The COVID-19 crisis has intensified the need for businesses to complete their cloud ecosystem strategy. The benefits are multiple — not just for businesses, but also for customers. The pandemic has disrupted the ways of worki...


How Can Chatbots Help In Debt Collection Process?

How Can Chatbots Help In Debt Collection Process?

Tech for Good Digital Transformation
October 20, 2021 53 0

The financial industry has been undergoing a digital transformation. From waiting in queues outside bank to getting most things done online, the industry has come a long way. Automation has been at the very center of this transfor...


Seven Essentials Of A Customer Experience Strategy

Seven Essentials Of A Customer Experience Strategy

Digital Transformation
October 19, 2021 29 0

Being in the Customer Experience Industry for the last seven years, there are more than a hundred ways I have seen. Few might fit the start-ups, few others might fit the mature organizations since the customer expectations vary ba...


Transforming Customer Experience With Tech In A Digital World

Transforming Customer Experience With Tech In A Digital World

Digital Transformation
October 18, 2021 64 0

Transforming Customer Experience with Tech in a Digital World Lockdowns and social distancing norms have impacted customer behaviour like never before. Over the course of the pandemic, customers have become more digitally savvy...


7 amazing ways for Real Estate Digital Marketing with results

7 amazing ways for Real Estate Digital Marketing with results

Digital Transformation
October 18, 2021 19 0

Digital marketing has become an integral part of every industry and Real Estate is no exception. Real estate is a competitive market and it's hard to get your head above the noise. So, how do you make your company stand out? Ma...


Innovation and agility are hallmarks of successful growth for Banks

Innovation and agility are hallmarks of successful growth for Banks

BFSI Fintech Digital Transformation
October 18, 2021 167 0

There are more than 854 million people with mobile money accounts in 90 countries, and there is $1.3 billion worth of transactions done through these accounts every day. Sub-Saharan Africa has led the charge in mobile money techno...


The Six Most Important Components of a Customer Experience

The Six Most Important Components of a Customer Experience

Digital Transformation
October 18, 2021 39 0

Thus, it is quite clear that customer experience is the key to the success of any business. This is the reason why every business needs to analyze the below-mentioned six triggers that impact a customer's experience. ...


© Copyright nasscom. All Rights Reserved.